Some Frequently Asked Questions
Quad Biking Frequently Asked Questions
Q: What is the minimum age for participants?
A: Our Quad Bike Safari
and Quad Bike Adventure is available for those
aged 11 years and over; our Exclusive Quad Bike Safari is available for
those aged 11 years and over.
Q: I'm under 18 - can I come along?
A: Certainly: you can participate in our Quad Bike Safari
or Quad Bike
Adventure session but you must be accompanied by a parent or guardian.
Q: I've got a child under 11 - can he/she participate?
A: No, our insurance only covers us for riders aged 11 and over.
Q: How much does it cost?
A: We run three different sessions: the Quad Bike Safari
is £49.00,
the Quad Bike Adventure is £59.00 per person and the Exclusive Quad
Bike Safari is £110.00.
Q: How long does it last?
A: The sessions last for approximately 2 hours.
Q: I've never been on a quad bike before - is that a problem?
A: Not at all. All our sessions start with a briefing by an experienced
instructor, followed by some practice circuits where you will be shown
how to handle the bikes.
Q: Do I need to do the Quad Bike Safari
before I can do the Quad Bike
Adventure or Exclusive Quad Biking?
A: No, this is not a requirement. You will receive a briefing and take
part in practice circuits (as above) - and if you have any concerns on
the day you just need to mention then to your instructor.
Q: Do I need a driving licence?
A: No - our sessions are run on private land so this is not necessary.
Although you will need basic vehicle-handling skills.
Q: What if I have a medical condition?
A: If you suffer from a medical condition such as epilepsy, back pain/injury
or are pregnant, or if you are taking prescription drugs with side effects
that may impair your reactions, you must notify us. If any of the above
apply we recommend seeking medical advice from your GP before taking part.
Q: Where can I go quad biking?
A: We have sites in Cheshunt, Hertfordshire, within easy reach of the
M25, and West Malling, Kent..
Q: When do you run the quad biking sessions?
A: We run our quad biking sessions at weekends all year long.
Q: What do I wear?
A: We advise bringing layers of clothing, so that if it gets warm you
can take layers off. You will need to keep your arms and legs covered,
so a long-sleeved t-shirt and combats or similar are ideal. You must wear
stout footwear - no sandals or flipflops! We do provide waterproofs, but
you are more than welcome to bring your own along if you prefer.
Q: What about helmets, etc?
A: We provide helmets and gloves, which must be worn whenever you are
on the quad bike. Again, if you have your own helmet/gloves then please
do bring them along if you prefer.
Q: Do I need to bring anything with me?
A: No, but please see above.
Q: What happens if the weather is poor?
A: We still run the session - in fact, we haven't had to cancel a session
yet! However, if you are unsure, please call us.
Q: Can I bring my own quad bike?
A: No, for insurance purposes all of our sessions are instructor led and
we only allow the use of our own quad bikes.
Q: What bikes do you use?
A: The quad bikes we use are predominantly Quantum NF 150 countryman.
Q: Can I book a private quad biking session just for me and my friends?
A: We can certainly accommodate private bookings - either on a day
when we are already running safaris for the public, or on an alternative
date (including weekdays) if you prefer. Please note that there is a different
pricing structure for a private group session - contact us on 0845 527 1365 or email us for more details.
VOUCHER PURCHASES FREQUENTLY ASKED QUESTIONS
Q: Can I buy gift vouchers?
A: Yes, you can. Our Dream Drive vouchers have no expiry date so you can
book your activity at a time that suits you.
Q: How do I buy gift vouchers?
A: You can buy gift voucher online or you
can call us on 0845 527 1365 and purchase them over the phone.
Q: Do I have to buy a voucher to book onto a session?
A: Not at all - you can call us on 0845 527 1365 and book direct over
the phone.
Q: I've got a voucher - how do I book onto a session?
A: Call us on 0845 527 1365 and provide us with your voucher details and
we'll book you onto a session.
Q: Can I pay by credit card?
A: Yes, we accept most major credit cards (as well as debit cards) and
you can buy gift vouchers online.
Q: What are your terms and conditions?
A: Please click here (link) to find
out.
Q: What sort of activities do you offer for corporate events?
A: We offer a variety of activities - eg Quad Safaris, other motorised/driving
challenges and Multi Activity Days. Please contact us on 0845 527 1365
to discuss your requirements in more detail, or alternatively email
us with your enquiry.
Q: Who can hire quad bikes?
A: We hire out bikes for corporate event management, large outdoor events,
training/demonstration purposes, specialist work (eg maintenance on nature
reserves), building site management, security patrolling, location reconnaissance,
moving equipment, etc.
Q: What is included in the cost?
A: The cost of hiring a quad bike includes the bike, a helmet and gloves.
Additionally, a qualified member of staff will advise you on how to use
the quad bike. Delivery costs are quoted separately.
Q: Can I hire a bike to use just for fun?
A: No, we are unable to hire out bikes to individuals.
Q: I need to hire quad bikes for a long period of time. Can you help?
A: We can hire out our bikes for anything from one day to one month or
even longer. Contact us on 0845 527 1365 to obtain a quote.
Q: I need to arrange a quad biking activity for an outdoor event.
Can you help?
A: We are very happy to run quad biking activities (usually circuits)
at outdoor events. We do require our own staff to run the quad biking
activity for you. We would also recommend carrying out a site visit prior
to the event to ensure that the land is suitable. Contact us on 0845 527 1365 for more details or to obtain a quote.
Q: What about insurance?
A: If you require just the quad bike (without a member of our staff) you
are responsible for arranging fully comprehensive cover for the bike whilst
it is in your care. If you are hiring staff along with the bike you do
not need to arrange insurance.
Q: Can you arrange this insurance for me?
A: No, we are not able to arrange this. You will need to contact your
own insurer.
Q: Do you deliver the bike(s) or do I have to collect them?
A: Either we can deliver the bike(s) to your desired location, for which
we would charge mileage costs, or you can collect the bike(s) from our
base in Hertfordshire.
Q: Are your bikes road legal?
A: No, our bikes are not road legal. They can only be used on private
land.
Q: Do you provide trailers?
A: We have a small trailer that we can hire out. Please contact us on
0845 527 1365 for more details.
Q: Can I pay by credit card?
A: Yes, we accept most major credit cards (as well as debit cards). Alternatively,
you can pay by BACs.
Q: What are your terms and conditions?
A: Please click here to find out.
Q: Can I buy a quad bike from you?
A: We are not an official quad bike supplier but we do have a selection
of second hand quad bikes for sale available
which have been used on our quad safaris.
Q: Do you sell brand new bikes?
A: No, we are not a quad bike supplier so only have the second hand bikes
advertised on our website for sale.
Q: Can I see the bike before I buy?
A: If you are interested in purchasing any of our second hand bikes, please
contact us on 0845 527 1365 and one of our staff will be happy to talk
to you about the bike you are interested in. We can send you pictures
of the bike by email and we can also arrange a convenient time for you
to view the bike.
Q: I want to buy a quad bike. Can you give me any advice?
A: As we are not an official quad bike supplier, we would recommend you
contact a company who specialise in selling quad bikes for the best advice.
Q: I've just bought a quad bike and need somewhere to ride it. Can
I use your land?
A: No, for insurance purposes we do not allow people to ride their own
bikes on our land.
Q: I've just bought a quad bike and want to make it road legal. Can
you help?
A: Unfortunately, we are not able to offer any advice on making quad bikes
road legal. You will need to contact the supplier from whom you purchased
the bike.
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For all you looking at this and thinking maybe I should try it - don't think DO! It is great fun and the guys who run it are professional and friendly. Would recommend to anyone. - Peter